🌹 Red Rose Community

1. Information We Collect

We may collect personal information including, but not limited to:

• • Name, email, phone number, and address
• • Donation details (amount, payment method)
• • Volunteer information (skills, availability)
• • Personal information from people seeking help (needs, location, contact info)
• • Interaction with our website, events, and campaigns

We only collect information necessary for our activities and services.

2. How We Use Your Information

Your information is used solely to:

• • Process donations securely and efficiently
• • Communicate with donors, volunteers, and helpers
• • Organize and manage events and fundraising campaigns
• • Provide assistance and support to individuals and communities in need
• • Send updates, newsletters, and important information about our activities

All personal information is treated as confidential and will never be disclosed without your consent, except where required by law.

3. Donations and Donor Privacy

• • Donations are processed securely through trusted payment gateways.
• • Donor information (including name and donation amount) will remain strictly confidential unless the donor consents to be publicly acknowledged.
• • Donations are used for relief work, community programs, and administrative purposes as described in our fundraising campaigns.

4. Volunteers and Helpers

• • Volunteer and helper information is collected to coordinate activities, communicate schedules, and provide support.
• • All personal details are kept strictly confidential and will not be shared with third parties without consent, unless required by law.
• • Volunteers have the right to access, update, or request deletion of their personal data.

5. Individuals Seeking Help

• • Information from people seeking assistance is kept strictly confidential.
• • Details are used only to provide support and aid.
• • No personal information will be disclosed to third parties without explicit consent, unless required by law.

6. Confidentiality and Data Protection

• • We implement strict measures to protect all personal information from misuse, interference, loss, or unauthorized access, modification, or disclosure.
• • All information is kept strictly secret and access is limited to authorized personnel only.
• • Sensitive information related to donations, volunteers, or beneficiaries is handled with utmost care.

7. Sharing Information

• • Red Rose Community does not sell or share personal information for commercial purposes.
• • Information may be shared with partners or service providers only to carry out essential activities (e.g., payment processing, event management), under strict confidentiality agreements.
• • All shared information is treated with the same confidentiality and care.

8. Your Rights

Under Australian privacy law, you have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate or incomplete information
• • Request deletion of your personal information, subject to legal requirements
• • Opt out of receiving communications from us

To exercise your rights, please contact us at: 📧 help@redrosecommunity.com

9. Cookies and Website Use

• • Our website may use cookies and analytics to improve user experience and track activity.
• • No personal information is collected through cookies without your consent.
• • You can manage your cookie preferences through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. All updates will be posted on our website.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact:

Red Rose Community
📧 Email: help@redrosecommunity.com
🌐 Website: www.redrosecommunity.com